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US
psychologists talk about psychology of gossip
As
the summer heats up, people will be congregating on stoops, sidewalks
and parking lots, taking part in a ritual that dates back to the
start of civilization.
In
fact, survival of the human species itself may be dependent on the
time-honored and sometimes nasty behavior of gossiping, psychologists
say.
The
more you know, the better you can move up, down, sideways or away
from the social and even the corporate ladder.
"Gossip
gives us information on how to better interact with other people,"
says Frank McAndrew, professor of psychology at Knox College in
Galesburg, Ill. "When we read something about how someone has
acted or hear about how someone has acted then we hear the opinions
people have of that action."
Complicated
Social World Made Simple
Such
knowledge lays the groundwork for knowing how to act and respond
in a complicated social world.
McAndrew
has been studying gossip and how it affects the relationship between
people. The kinds of gossip we like tells us what we want from it,
he says.
In
one study that McAndrew is just finishing up with a former student,
he gave people tabloid stories and asked them to rank their interest
in each story.
"People
were most interested in stories that were about celebrities that
were their same age," says McAndrew.
In
another study, he gave people scenarios and asked them to rank their
interest in the stories.
He
found that people wanted dirt on those considered more powerful
than themselves.
"Pretend
you are a caveman living in this little group," says McAndrew.
"You want information that will help you do well in that social
status in that group. If I find out someone has a broken leg or
is having difficulties with their partner I can exploit that information
in some way to help better mine."
The
infidelities and rumors of improper behavior helps build a social
map for what is accepted, weird, bad and even what kinds of actions
improve our status and what doesn't, psychologists hypothesize.
"Good
gossip keeps people in line," says McAndrew. "If people
are talking about good things others do, we want to emulate that
good behavior. It's a nice way of socially controlling people."
On
the other hand, bad gossip is used to "destroy someone's reputation
and that's why we have so many mixed feelings about gossip,"
McAndrew says.
Workplace
Gossip Functioning
In
the workplace, gossip can give us advantages and disadvantages.
Evolutionary psychologists and social psychologists agree gossip,
good and bad, tells a lot about what we need, want and will get.
"Gossip
tends to reflect the corporate culture," says Nigel Nicholson,
author of Executive Instinct: Managing the Human Animal in the Information
Age. "In organizations that have a low-trust culture, you get
gossip that is in the form of warfare."
In
these places, people engage in back-biting and in gossip that is
competitive in nature.
"Vague
fears are turned into real threats as gossip," says Nicholson.
"You hear people saying things like, 'he is going to get sacked'
and so on."
In
an environment where there is open communication, gossip is harmless
and fills a function to form relationships.
"If
I am in a low-status position, I am going to spend more time gossiping
with a higher-status person," says Nicholson.
A
little bit of dirt can help a low-status person look important to
the important people, Nicholson says. The lower-status person with
gossip has put himself in a position that could be useful to the
higher-status person.
"The
human tribe is the most difficult and untrustworthy environment
to navigate," Niocholson says. "Figuring out how to navigate
in this network involves jockeying."
But,
if you grew up sitting on a stoop, gossiping about your neighbors
on slow days, you realize sometimes gossip is just a way to pass
the time.
"It's
there mainly to deflect attention of your own life," says Village
Voice gossip columnist Michael Musto. "A lot of people like
to hear about other people's tumbles. They just really get off on
it."
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